145/1 Moo. 2 Aonang Muang Railay Princess Resort and Spa
Bhu Nga Sari Restaurant
430 m
479 Moo 2
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
8.3
Location
9.3
Service
7.1
Dining
8.2
Guest reviews
8.0/10
based on 13 reviews
8.5
8.5/10 based on 3621 reviews
Joe
United Kingdom,
March
2024
7.4/10
The hotel offers breathtaking views of Railay West beach and comes with our own private hot tub in the patio, perfect for a relaxing stay. However, the customer service, especially from the Manager, was extremely poor. The location directly on the gorgeous West Railay beach is its standout feature.
Rooms
8.0
The rooms come with a stunning view and a spa bath which adds a touch of luxury. The air conditioning is marginally better than average.
Service
5.0
The service was quite haphazard, except for some 'special' service instances. The manager at the reception was not as welcoming as expected.
Location
9.0
The hotel is situated right on the beautiful Railay West beach, allowing for easy access to the beach and family-run restaurants on the East side.
Dining
7.0
The dining experience offers an amazing view of Railay West beach with tropical fruits included. However, the variety in the menu could be improved.
Facilities
9.0
The hotel provides great facilities, including a private hot tub on the patio, for a luxurious and comfortable stay.
Josephine
United States,
January
2024
8.8/10
This hotel is a gem tucked away on the nicer side of Railey, offering stunning views of the bay and providing a tranquil escape. The rooms are beautifully designed with balconies overlooking the lush garden and equipped with spa baths, ensuring a luxurious stay. Despite some haphazard service, the Manager goes above and beyond to give you special treatment. The location couldn't be better, situated right on the gorgeous West Railay beach, making it a paradise for beach lovers.
Rooms
9.0
The rooms are elegantly furnished with balconies offering serene garden views. The beds are incredibly comfortable, guaranteeing a restful night's sleep.
Service
8.0
The Manager ensures personalized and exceptional service, making your stay truly memorable. While some areas might lack consistency, the effort to provide special attention stands out.
Location
9.0
The hotel is ideally located on the stunning West Railay beach, providing a picturesque setting to unwind and enjoy the beauty of nature. The proximity to the main pedestrian street with numerous dining options adds convenience.
Dining
9.0
Indulge in fresh local fruits and enjoy dining with the best view of Railay West. The dining experience is top-notch and complements the overall relaxing ambiance of the hotel.
Facilities
9.0
The hotel offers excellent facilities, including a spa bath in the rooms for relaxation and enjoyment. With a range of services from room service to shuttle options, your needs are well taken care of.
Gareth
United Kingdom,
January
2024
8.6/10
I absolutely loved my stay at this hotel! The rooms were simply amazing, with a balcony and a big bathroom. My favorite part was having our own private hot tub in the patio, such a luxurious touch. The only downside was a broken window that needed fixing, but it didn't ruin the experience.
Rooms
9.0
The rooms were spacious, with a balcony and a big bathroom. The private hot tub in the patio was a nice touch!
Service
7.0
I must say that the 'special' service promised truly delivered. The staff went above and beyond to make my stay memorable. However, the Manager's poor customer service was quite disappointing, not what I expected.
Location
10.0
The location couldn't be any better, right on the gorgeous West Railay beach. I enjoyed the convenience of being directly by the beach, just a few steps away from the water.
Dining
8.0
The dining experience was delightful, with the best view of Railay West. I loved the fresh local fruits served, catering to any taste. However, the service at the restaurant was a bit slow at times, but the views made up for it.
Facilities
9.0
The facilities were top-notch, meeting all my needs. Everything was modern and well-maintained, providing a luxurious experience.
Sophie
United Kingdom,
January
2024
8.6/10
The hotel is situated right on Railay beach, offering a relaxing stay amidst beautiful surroundings. The rooms are spacious with a lovely jacuzzi, but the broken window was a minor issue. The service was attentive and aimed to provide a special experience. The dining with a phenomenal view was a highlight, although the price could be a drawback. Overall, a great location with a few areas for improvement.
Rooms
8.0
The rooms are spacious and feature a lovely jacuzzi, although there was a minor issue with a broken window.
Service
9.0
The service was attentive and aimed to provide a special experience.
Location
9.0
The hotel is situated right on Railay beach, offering a relaxing stay amidst beautiful surroundings.
Dining
8.0
The dining experience with a phenomenal view was a highlight.
Facilities
9.0
The facilities were well-equipped and provided a comfortable stay.
Peter
United Kingdom,
December
2023
7.6/10
This hotel offers a really nice balcony overlooking the garden, with a very comfortable bed and a view. The service, however, was extremely poor from the Manager, with slow service in the restaurant. On our request, they tried to give that 'special' service. The location is on the nicer side of Railey with stunning views of the bay, near the Pier where the Longtail boats from Ao Nang arrive. The dining experience included fresh local fruits and an amazing view. The facilities were up to standard.
Rooms
8.0
The rooms were spacious and comfortable with an incredible balcony view.
Service
5.0
Service was lacking, especially from the Manager, but they tried to make it special upon our request.
Location
9.0
The hotel is perfectly situated on the nicer side of Railey, offering stunning views of the bay and easy access to the nearby pier.
Dining
9.0
We enjoyed the dining experience with fresh local fruits and a breathtaking view.
Facilities
7.0
The hotel offered all the necessary facilities for a comfortable stay.
Dale
United States,
October
2023
8.8/10
The hotel is a real gem, nestled by a beautiful garden and offering very comfortable beds with all necessary amenities. However, the customer service from the Manager was extremely poor at times. The location is on the best Railay beach, showcasing stunning views of the bay.
Rooms
8.0
The rooms are very comfortable, equipped with all amenities, and set by a beautiful garden.
Service
9.0
The service was fantastic, with great customer service and attention to detail.
Location
10.0
The hotel is located on the best Railay beach with stunning views of the bay.
Dining
9.0
The dining experience was exceptional, with fresh local fruits and stunning views enhancing every meal.
Facilities
8.0
The hotel offers all necessary facilities to ensure a comfortable stay.
Gordon
United Kingdom,
September
2023
8.2/10
The hotel is superbly located right on gorgeous West Railay beach, offering a phenomenal view. The rooms are clean and comfortable, featuring a Jacuzzi and spa bath; however, a broken window was a minor issue. The service can be haphazard at times, but when they aim for it, they really give you that 'special' service. The dining experience with amazing views is notable, especially for shabu shabu lovers. The facilities are well-maintained, making for a pleasant stay.
Rooms
8.0
The rooms were clean and comfortable, featuring a Jacuzzi and spa bath, though a broken window was a slight inconvenience.
Service
7.0
The service can be haphazard, but when they aim for it, they really give you that 'special' service.
Location
9.0
The hotel is superbly located right on gorgeous West Railay beach, providing easy access to multiple beaches and the main pedestrian street with restaurants.
Dining
8.0
Dining with amazing views, especially great for shabu shabu enthusiasts.
Facilities
9.0
The facilities are well-maintained, enhancing the overall experience.
Sarah
United Kingdom,
August
2023
9.0/10
I had a wonderful stay at this hotel. The room had its own private hot tub in the patio, which was a great feature. The service was exceptional, giving me that 'special' experience throughout my visit. The location, right on the west coast of Railay, was simply amazing. The dining experience with the amazing Railay view was truly memorable.
Rooms
9.0
My room was lovely with its own private hot tub in the patio.
Service
9.0
The service at this hotel is exceptional, giving you that 'special' treatment.
Location
10.0
The hotel's location on the west coast of Railay is truly amazing.
Dining
8.0
Dining with the amazing Railay view was a highlight of my stay.
Facilities
9.0
The hotel offers great facilities to enhance your stay.
James
United States,
August
2023
8.8/10
The hotel is located amidst the stunning limestone cliffs, right in front of the beautiful beach of Railay West. The rooms are spacious and equipped with very comfortable beds, offering a relaxing stay. While the AC could have been a bit more effective, the Spa Bath adds a luxurious touch to the accommodation.
Rooms
8.0
The rooms were spacious with very comfortable beds and a nice Spa Bath.
Service
9.0
The service was excellent, especially the manager at the reception who went out of their way to give us that 'special' service we requested.
Location
9.0
The hotel is located right in front of the beautiful beach of Railay West, making it easy to access and enjoy the stunning views.
Dining
9.0
The restaurant served delicious meals with amazing Railay views, providing a fantastic dining experience for any taste.
Facilities
9.0
The hotel facilities were top-notch, offering everything we needed for a comfortable and enjoyable stay.
Bobby
United Kingdom,
July
2023
7.8/10
The hotel is wonderfully located right on the beautiful beach of Railay West, offering a great stay with a few highlights and some areas for improvement. The rooms are intricately designed and come with very comfortable beds, but the service, especially from the Manager, could use some improvement. The dining experience offers stunning views but lacks variety in the menu options.
Rooms
8.0
The rooms are intricately designed with a nice bathroom featuring an actual bath and very comfortable beds.
Service
7.0
The service provided, especially by the manager at the reception, is excellent with a very comforting feel.
Location
9.0
The hotel stands right on the western beach of Railay West, providing a beautiful setting for a relaxing vacation.
Dining
7.0
The dining experience offers amazing views, although the menu could benefit from more variety to enhance the overall experience.
Facilities
8.0
The hotel offers great facilities for a comfortable and convenient stay, catering to various needs of the guests.
Edward
United Kingdom,
July
2023
8.2/10
The hotel is tucked away right by the beautiful Railay West beach, offering great views and serene surroundings. The rooms are cozy and clean, ideal for a comfortable stay. On the downside, the manager reception service was notably lacking in professionalism. The location is perfect for beach lovers, with easy access to Railay's stunning bay. The dining experience provides fresh local fruits with breathtaking views. Overall, pleasant stay but with room for improvement.
Rooms
8.0
The rooms come with very comfortable beds and balconies overlooking the garden, making for a cozy retreat.
Service
7.0
The service gives you that 'special' touch, although the manager at reception can be more attentive and professional.
Location
9.0
The hotel is right in front of the beautiful beach of Railay West, offering stunning views of the bay and easy access to the pier.
Dining
9.0
The dining experience is accompanied by amazing views and fresh local fruits, providing a delightful culinary experience.
Facilities
8.0
The facilities offer everything you need for a comfortable stay with a touch of luxury.
John
United Kingdom,
June
2023
7.6/10
The hotel is perfectly placed amongst the limestone cliffs, offering a unique and stunning backdrop. The rooms are spacious and luxurious, complete with a balcony and a relaxing spa bath. However, the service provided, especially by the manager at the reception, was below par, greatly affecting the overall experience.
Rooms
8.0
The rooms are spacious and luxurious, offering a balcony and a spa bath for ultimate relaxation.
Service
5.0
The manager at the reception provided extremely poor customer service, dampening the overall stay.
Location
9.0
Nestled amongst the limestone cliffs, the hotel provides a secluded and picturesque setting, perfect for those seeking tranquility.
Dining
9.0
The dining options cater to various tastes, with an amazing view overlooking Railay West beach.
Facilities
9.0
The hotel facilities are top-notch, offering everything needed for a comfortable and convenient stay.
Martyn
United Kingdom,
April
2023
8.6/10
I had an amazing stay at this hotel! The rooms were absolutely gorgeous, with our own private hot tub in the patio, outside bathroom, very comfortable beds, and a balcony overlooking the garden. The service was exceptional, giving me that 'special' treatment throughout my visit. The location is perfect, right on the stunning West Railay beach. However, the dining options were a bit limited, and the service in the restaurant was slow at times.
Rooms
9.0
The rooms were beautifully designed, with luxurious amenities and a private hot tub. The outside bathroom added a unique touch to the experience.
Service
8.0
The staff provided fantastic customer service, making sure every need was met. However, there were delays in the restaurant service.
Location
10.0
I couldn't have asked for a better location right on the gorgeous West Railay beach. The views of the bay were truly breathtaking.
Dining
7.0
Although the dining experience offered stunning views, the options were limited, and the service could be slow at times.
Facilities
9.0
The hotel's facilities were top-notch, providing everything I needed for a comfortable and relaxing stay.
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